Our Student Support makes every effort to provide students with relevant assistance to help make their study comfortable and ensure that they get to experience an enriching college life.

Certification & Documentation Services

Here at the Student Services Department, you can seek assistance with certifications of documents relating to:

  • EPF withdrawal document
  • Income Tax (for fees declaration)
  • Research Projects / Field Trips
  • Teaching and learning English as a main medium
  • Testimonial Letter
  • BRT/LRT/KTM/Rapid KL Pass Application

*Kindly note that Certification Letters may be collected within 3 working days; while Testimonial Letters may be collected within 14 working days.

For more information, kindly contact 03-7875 5510 (ext. 150, Ms. Mazlin) / (ext. 133, Ms. Lisa) or email to

Scholarship & Financial Aid

At The One Academy, we believe that everyone should have a chance to pursue their academic goals by receiving a quality education. The External Scholarship & Financial Aid Application is for students needing assistance to ease their financial responsibilities.

Further Education

Your diploma or degree is not the end of your professional art and design education – it is a lifelong experience. If you choose to pursue further qualifications, you have the option of doing so at our Partner Universities. Our International Office offers advice and liaison services, assists with applications and arranges for interviews, if necessary.

For enquiries, please email International Office at or contact 03-7875 5510 (ext. 119)

Student Visa

At the International Student Department, students can receive assistance for services such as obtaining student pass/visa, airport arrival transportation for new students, accommodation at TOA, medical check-up upon arrival, insurance, banking and more.

For further enquiries, email to or call 03-7875 5510 (ext. 135 / 137)


At The One Academy, we provide accommodation service to students for their ease of living during their course of study. With the right facilities and wide range of amenities, coupled with the close distance to the college, students will surely find their stay pleasant and comfortable at any of our available accommodations.

You may download the application form below.

Clubs and Activities

There are a number of clubs and organisations in The One Club where students can participate in activities to achieve a study-life balance. After putting enough effort into their academics, they can take time to enjoy the social, sporting and cultural aspects of being a student.

Find out what clubs are available, and join one today.

If you are interested in joining The One Club, kindly contact 03-7875 5510 (ext. 136, Ms. Dharmi) / (ext. 150, Ms. Mazlin) or email to

Student Council

The Student Representative Council is a student body that represents the voices of the students at The One Academy, acting as a bridge between them and the college management. Learn who are the council members for the term, or apply to be one as it is a platform where you can acquire in-depth leadership experiences in improving student integration and quality of campus life for students.

Student Counsellor

Guiding you towards a fulfilling study experience, student counsellors are available to provide support to students who seek guidance or need assistance on various challenges encountered throughout their years of study, related to supportive problem-solving assistance for academic or personal concerns.

Students are welcome to approach our professionally-equipped counsellors or make an appointment during office hours. All discussion is held at your discretion and confidentiality is practiced. You are also welcome to drop an e-mail to our counsellors at

One Career Centre

A space for networking and building connections with other professionals, The One Career Centre provides employment-related services to graduates and alumni looking for career opportunities, and to employers seeking assistance in meeting their workforce needs.

Alumni Club

As alumni of The One Academy we present you exclusive privileges as a significant and treasured graduate of The One Academy. You are always welcome to enjoy these benefits as our token of appreciation.



Here, you can download all the forms and documents you’ll need to find The One Academy, learn more about our professional creative education programmes, and sign up to begin your transformation with us.



Student Services

Scholarships / Study Loans

Student Registration

One Career Centre

Diploma / Degree Programmes

Student Portal (Bandar Sunway) (Penang)

Student Welfare Counsellor

International Office

Bandar Sunway Campus Enquiries

Hostel Support

Penang Campus Enquiries

Hostel Payment

Other Questions